𝐒𝐀𝐍𝐒𝐄𝐀 𝐉𝐄𝐖𝐄𝐋𝐑𝐘

𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐣𝐞𝐰𝐞𝐥𝐫𝐲 𝐝𝐞𝐬𝐢𝐠𝐧𝐞𝐝 & 𝐦𝐚𝐝𝐞 𝐢𝐧 𝐇𝐚𝐰𝐚𝐢𝐢.

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INFO & FAQ's

PROCESSING TIME :

Please allow a 7-10 day processing time before shipment. For ready to ship items, items will be shipped within 2-3 business days. Your patience is always appreciated!

JEWELRY CARE :

Jewelry care is an essential procedure we highly advise and recommend upon maintaining your piece(s) overall quality. We most importantly advise to avoid direct contact from harsh chemicals such as chlorine, oils, lotions, liquids, perfumes, and strong heat. Our pieces are made with quality gold fill, gold vermeil, and sterling silver material that can withstand being worn in the ocean & shower without tarnishing... although, our select necklace chains are very delicate. Therefore, we advise removing your jewelry prior to activities such as bathing, swimming, or showering when possible to maintain its quality and avoid dullness of color or any damage. Regularly clean your jewelry with a soft cloth to maintain its shine. Avoid leaving your jewelry in damp, moist areas such as the bathroom. We recommend storing your pieces in a dry, airtight jewelry box. Jewelry care is exceptionally important! By following these procedures, your pieces are likely to last a lifetime! ♡

RETURNS/EXCHANGES :

Returns and exchanges are not acceptable at this time. However, if any product mistakes are made regarding your purchase, please email SANSEA within 10 days of your package's arrival. Provide your full name and order # to receive assistance upon alternative sizing/corrections.

All sales are final and non-refundable. SANSEA is not responsible for any lost or damaged mail. However, if your jewelry is damaged upon arrival due to its shipping process, we'd be happy to assist you with a repair or replacement.

If you have any further questions or would like to discuss any concerns regarding your order, please message SANSEA privately through Email. Thank you for visiting our website!

INSTAGRAM : @SANSEAJEWELRY

SANSEAHAWAII@GMAIL.COM